01Introduction and data controller
This Privacy Policy explains how Octoways Pvt. Ltd. ("Octoways", "we", "us") handles personal information collected through our corporate website at octoways.com.
Octoways is an AI-first product studio based in Kathmandu, Nepal. We provide AI integration, custom application development, big-data and analytics services, and software products for billing, logistics, location intelligence, hospitality, media, and maritime operations.
Octoways is the controller of personal information described in this policy. Registered address: Basundhara, Kathmandu, Nepal. Company registration number: 601373431.
Effective date: July 1, 2026.
02Scope of this policy
This policy covers the public corporate website octoways.com only. It does not automatically govern personal data processed inside Octoways software products, hosted services, or client implementations. Those are governed by the relevant order form, subscription agreement, statement of work, or data-processing agreement.
Where Octoways processes data on behalf of a client within a delivered product, the client is normally the controller and Octoways acts as a processor under that agreement.
03Information you provide directly
The website collects information only when you choose to submit it:
- Contact form (/company/contact): name, company (optional), email address, purpose of enquiry, and your message.
- Booking / consultation form: name, email address, company (optional), what you would like to discuss, and your indicated timeline.
- Project enquiry form: selected service, first name, company, role, location, project description, timeline, budget range, email address, phone number (optional), and preferred contact method.
- Scheduling: if you book a meeting, the details you enter into the embedded Cal.com scheduling interface, including your name, email, chosen time slot, and time zone.
- Direct email: anything you send to hello@octoways.com.
The website does not require account creation, does not process payments, and does not operate a newsletter sign-up.
04Information collected automatically
Like most websites, our hosting infrastructure and the third-party services embedded in the site automatically receive technical information when you visit, which may include IP address, browser type and version, device and operating system, referring page, pages requested, and timestamps. This is generated at the network and hosting layer rather than by tracking code we have added.
We do not operate any analytics, advertising, or behavioural tracking scripts on this website at the time of writing. If that changes, this policy will be updated first.
06Why we process your information
- To respond to enquiries, consultation requests, and meeting bookings.
- To prepare proposals and discuss potential work with prospective clients.
- To communicate with you about a project or enquiry you initiated.
- To operate, secure, and troubleshoot the website.
- To keep records of business communications and to meet legal obligations.
07International visitors
Octoways operates from Nepal and serves clients internationally. This website may be accessed by visitors in the EU/EEA, the United Kingdom, and other jurisdictions.
Where applicable data-protection laws apply to our processing of personal information, we will respect the rights and obligations required by those laws. References to such laws do not constitute a certification or guarantee of compliance.
09International data transfers
Octoways operates from Nepal, and some of the service providers listed above process data outside your country. Submitting an enquiry therefore involves transferring your information internationally, including to Nepal.
Data-protection standards in a recipient country may differ from those where you live. We apply appropriate safeguards where required by applicable law.
10Data retention
We keep information only as long as needed for the purpose it was collected for. Enquiry and booking correspondence is kept while the conversation is active and afterwards for as long as it remains useful as a business record or is required by law, then deleted or archived.
11Security
We apply reasonable technical and organisational measures to protect information submitted through this website, including encrypted transport (HTTPS), limited internal access to enquiry mailboxes, and storage of service credentials as protected environment secrets rather than in source code.
No website or transmission method is completely secure, and we cannot guarantee absolute security. We hold no security certification claims beyond what is stated here.
12Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent.
To make a request, email hello@octoways.com with enough detail to identify your information. We will respond within a reasonable period and within any timeframe required by applicable law. If you are in the EU/EEA or UK, you may also complain to your local supervisory authority.
13Marketing communications
We do not operate a marketing mailing list from this website. If we contact you about services following your enquiry, you can ask us to stop at any time by replying to the message or emailing hello@octoways.com. We will continue to send communications necessary for an active project or enquiry you initiated.
14Third-party websites and services
Our website links to external sites, including client websites, app stores, and our social media profiles on LinkedIn, Instagram, and Facebook. We do not control those services and are not responsible for their content or privacy practices. Please read their policies before providing information to them.
15Children's privacy
This corporate website is intended for business audiences and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will delete it.
16Changes to this policy
We may update this policy as our website, services, or legal obligations change. The current version is always published on this page with a "Last updated" date. Material changes will be reflected here before they take effect where practical.
17Governing law
This policy is governed by the laws of Nepal, where Octoways Pvt. Ltd. is established. This does not remove mandatory privacy rights you may have under the laws of the country where you live.
18Contact us
Questions or privacy requests: hello@octoways.com
Octoways Pvt. Ltd., Basundhara, Kathmandu, Nepal.
